Terms of Service

Opah is a competitive marketing-intelligence tool for independent music artists and their managers. It aggregates and analyzes information that is already publicly available across platforms such as Spotify, the Meta Ad Library, TikTok, YouTube, and Instagram, and presents it as charts, maps, and summaries to help you understand what artists in a niche are doing.

Opah is an independent product. It is not affiliated with, endorsed by, or sponsored by Spotify, Meta, TikTok, YouTube, Instagram, or any other platform. All platform names and trademarks belong to their respective owners.

You must be at least 18 years old to use the Service. You are responsible for the accuracy of the information you provide, for keeping your login credentials secure, and for all activity that occurs under your account. Authentication is handled by our identity provider; you agree to its handling of your sign-in as described in our Privacy Policy.

Paid plans are billed on a recurring basis (monthly unless stated otherwise) through our payment processor. By subscribing, you authorize us to charge your payment method on each renewal until you cancel. Plan limits — such as the number of artists you can track and the number of playbooks you can run — are shown at checkout and in the app.

You can cancel at any time; cancellation stops future renewals and your plan remains active through the end of the current billing period. Except where required by law, payments are non-refundable and partial billing periods are not prorated. We may change prices or plan features with reasonable advance notice; changes apply at your next renewal.

You agree not to:

• resell, redistribute, or systematically extract the data or analysis Opah provides, except for your own internal use;
• copy, reverse-engineer, or attempt to derive the source code or underlying models of the Service;
• use the Service to harass, stalk, or harm any individual, or in any way that violates a platform’s own terms or applicable law;
• attempt to gain unauthorized access to the Service, other accounts, or our infrastructure, or interfere with its normal operation.

The data in Opah is aggregated from third-party public sources and automated collection. It may be incomplete, delayed, or inaccurate, and platforms can change or remove what they expose at any time. Opah’s charts and summaries are provided for informational purposes only. They are not financial, legal, or professional advice, and any business decision you make based on them is your own responsibility.

The Service — including its software, design, visualizations, and the way it organizes and presents data — is owned by Opah and protected by intellectual-property laws. We grant you a limited, non-exclusive, non-transferable right to use the Service while your account is in good standing. Any inputs you provide (for example, the roster of artists you choose to track) remain yours, and you grant us the rights needed to operate the Service for you.

Opah relies on third-party providers for authentication, payments, hosting, data storage, and data collection, and the data it analyzes originates from third-party platforms. We are not responsible for the availability, accuracy, or practices of those third parties, and your use of the data may also be subject to the originating platforms’ terms.

The Service is provided “as is” and “as available,” without warranties of any kind, whether express or implied, including fitness for a particular purpose, merchantability, accuracy, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or that the data will be complete or current.

To the maximum extent permitted by law, Opah will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any lost profits, revenue, or data. Our total liability for any claim relating to the Service will not exceed the amount you paid us in the twelve months before the event giving rise to the claim.

You agree to indemnify and hold Opah harmless from claims, losses, and expenses arising out of your use of the Service, your content or inputs, or your violation of these Terms or applicable law.

You may stop using the Service and delete your account at any time. We may suspend or terminate your access if you breach these Terms or use the Service in a way that risks harm to others or to the Service. On termination, your right to use the Service ends; sections that by their nature should survive (such as intellectual property, disclaimers, and limitation of liability) will continue to apply.

We may update these Terms from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Your continued use of the Service after changes take effect means you accept the updated Terms.

These Terms are governed by the laws of the United States and the state in which Opah’s operator maintains its principal place of business, without regard to conflict-of-law principles. Any dispute will be resolved in the courts located there.

Questions about these Terms? Reach us at support@opah.studio.